New Jersey - Adverse Patient Safety System

Mathtech was engaged by the State of New Jersey Department of Health and Senior Services (DHSS) to implement a web-based system for the reporting and analysis of patient adverse events at health care facilities, in order to determine the frequency of incidents, analyze the root causes, and develop procedures to improve patient safety.

Services Provided

Mathtech provided the following services on this project:

  • Project Management, PMO, Governance – Mathtech provided on-site project management, including schedule management, risk assessment, issue tracking, scope reviews, and status reports, and the IT expertise to convert another state’s homegrown system to a robust solution
  • IT Architecture and Strategy – Mathtech architected the additional capabilities requested by NJ, and recommended the hardware and software to house the system in NJ’s server infrastructure.
  • Operational Assessments & Strategic Planning (Visioning) – The project kicked off with strategic planning sessions involving all parties, including an analysis of their current paper-based operation. The workflow and operational changes required by the online system were analyzed and optimized.
  • Requirement Analysis - Mathtech led joint requirements development sessions and developed a gap analysis based on the capabilities of the transfer system.
  • Business Process Improvement – Mathtech worked with the DHSS staff to design the new workflow and supporting organizational structure.
  • System Development – Mathtech managed the participating development staff  and supplemented the development effort occurring in New Jersey
  • System Testing – The system was tested using test scripts and error logging prior to pilot and phased rollout. Mathtech performed the system test, performance test, and regression tests, including writing test scripts and tracking errors and issues. 
  • Pilot – Mathtech participated in the pilot at chosen health care facilities, including user training and support.
  • Training – Mathtech developed training materials specific to the type of facility and was onsite for training sessions to provide technical support.
  • Rollout – The rollout was phased by type of facility, such as hospitals, nursing homes, and day surgical centers.    Mathtech provides application support and maintenance.