New Jersey - Automated Child Support Enforcement System

Mathtech was engaged to support Technical Oversight for the NJKiDS project by the Quality Assurance Management vendor contracted by the State of New Jersey, Department of Human Services.  The project’s goal was the modernization of the entire framework to manage Child Support Enforcement. 

Services Provided

Mathtech was responsible for defining the technical vision for a new system, and provide technical oversight of the implementation vendor.  Mathtech also assisted in the establishment of the Project Management Office and associated governance, standards, processes and templates, managed the technical aspects of the project (reporting to DHS), and performed quality assurance and technical oversight of the implementation vendor. 

The complexities of this project were particularly highlighted in the area of Conversion of data from the old system to the new and scheduling rollout to minimize impact on users while preserving data integrity across the two systems.  The Mathtech team provided guidance to create a flexible, modular system that met DHS needs and minimized risk.

The Mathtech services are described below:

Project Management Oversight

  • Defined and monitored adherence to PMO processes including the defined set of metrics used to assess that process.
  • Prepared monthly Project Status Assessment
  • Managed Issues and Risks
  • Assessed the level of staff turnover and if transition plans were in place and executed as part of the transition
  • Assessed task movement and duration changes against the baseline and reported on trends
  • Assessed the number of deliverables reviewed, phase gate checks and results, and test metrics.
  • Assessed the number of change requests submitted and the impact to project artifacts (requirements, design, code, test, training)
  • Participated in technical requirements and design sessions with vendor.

Deliverable Reviews and Assessments

The Mathtech team performed technical reviews of all formal contract deliverables and the associated partial payment deliverables (ex: plan documents, code, training, etc.).  Mathtech reviewed for completeness, accuracy, and adherence to:

  • DHS requirements and standards and vision
  • Industry standard Architecture, Design and Coding practices
  • Traceability of requirements through the entire SDLC

Security Assessment

  • Design and Code reviews for security vulnerabilities and review of vulnerability scan reports and remedies to issues found.
  • Verification of compliance with Federal regulations for data encryption, data integrity and protection of personally identifiable information.
  • Verification of compliance with IRS publications for security requirements.
  • Traceability of Security implementation to Plan deliverables and requirements.