Clients

Description:

Mathtech provided research and planning for future Driver License Card Production and Issuance processes. The analysis included documenting current shortfalls in operational processes, vendor research, stakeholder analysis, and peer agency surveys to learn about the breadth of possibilities available in the market and impacts of each option.

Services Provided:

• Operational Assessment and Strategic Planning
• Market Research
• Business Process Mapping and Process Improvement
• IT Strategy Planning
• RFI / Vendor Qualification Definitions

Description:

Mathtech provided business and technical guidance on the implementation a comprehensive tax Data Warehouse. This repository contains individual and business tax data from multiple sources including state and local taxes, Federal taxes and collections data.  Additionally, Mathtech provides subject matter guidance on new compliance programs and organizational change management support.

Services Provided:

• Assess business reporting needs
• Define technical requirements and configurations for a warehouse
• Analyze financial impacts of new compliance programs and define associated business rules
• Assess and redefine several large divisions’ quality and resource utilization vectors
• Provide change management planning and activity coordination

Description:

Mathtech was engaged to assess current IT processes and structures and how well they met business needs, as well as develop an IT Strategic Plan for the Maryland Transportation Authority (MTA) State Highway Administration (SHA).  Numerous interviews and facilitation sessions were conducted to obtain feedback from the both technical and operational units in the SHA organization.

Services Provided:

• Business Process Mapping:
  • Identify and define the IT organization’s current high-level (primary) business processes and interoffice/inter-agency relationships relative to IT.
  • Examine the effects of technology on business processes: Review internal and external dependency links between enterprise core business areas, processes, and information systems.
• Operational Assessment:
  • Review the existing organization’s IT ability to support its core business functions.
  • Identify the impact of the Statutory and Policy statements on core business functions.
  • Analyze and assess operational needs for the IT organization
  • Assess and recommend opportunities to make the SHA workforce more efficient / effective through the use of information technology (IT) systems and strategies.
  • Discuss potential changes to the organizational structure(s) and business practices.
• IT Strategic Planning:
  • Assist SHA personnel in prioritizing recommendations for new / enhanced IT management processes and organization infrastructure.
  • Identify and provide recommendations of strategies that could be implemented in a five year IT Strategic Plan that would improve the efficiency and effectiveness of SHA.
  • Identify and provide recommendations of technology initiatives that can be implemented in a five year work plan that would improve efficiency and effectiveness of SHA.
  • Develop recommendations, action plan and a timeline for implementation.

Description:

Mathtech was engaged the State of Minnesota Department of Public Safety (DPS), Driver and Vehicle Services Division (DVS) to provide guidance and leadership through the Visioning, Strategic Planning and RFP Development process for a new Licensing and Registration System (MNLARS).  The MNLARS project goal was to have a web-based driver’s license and motor vehicle information system, to provide a stable, flexible and secure platform that would enable DVS to expand functionality to meet the State’s changing business needs, and to improve reporting.

Mathtech was engaged by DVS to complete Phase II of the project. Specifically, Mathtech developed:

• Refine existing DVS ‘As-Is’ and ‘To-Be’ business processes
• Analyze MNLARS functional and non-functional requirements for DVS
• Assist the State with the MNLARS System Vendor procurement approach
• Identify and analyze current vendors and products in the industry, including recent  implementations of similar projects
• Identify opportunities for business process optimization and, if applicable, redesigns of the driver’s license and motor vehicle functions, as well as benefits that would be realized if the system were expanded to include: EDMS, Appointment Scheduling, Electronic NSF Check Entry and Facial Recognition, Interface to SAVE, and Driver Education
• Analyze the State’s data dependencies for electronic interfaces, integration requirements, extracts, and reporting
• Write the MNLARS System Vendor RFP
• Develop an evaluation process for evaluating vendor RFP proposals
• Prepare materials and assist the State with the Bidders Conference DVS to be the Oversight Vendor for the MNLARS project.

Services Provided:

• Requirements Analysis & Vision
• Architectural Requirements & Project Strategy
• Vendor Analysis
• Detailed Requirements Definition
• Process Process Re-Engineering
• RFP Development & Procurement Support

Description:

Mathtech was engaged by the State of New Jersey Department of Health and Senior Services (DHSS) to implement a web-based system for the reporting and analysis of patient adverse events at health care facilities, in order to determine the frequency of incidents, analyze the root causes, and develop procedures to improve patient safety.

Services Provided:

• Project Management, PMO, Governance:
  • Mathtech provided on-site project management, including schedule management, risk assessment, issue tracking, scope reviews, and status reports, and the IT expertise to convert another state’s homegrown system to a robust solution
• IT Architecture and Strategy:
  • Mathtech architected the additional capabilities requested by NJ, and recommended the hardware and software to house the system in NJ’s server infrastructure.
• Operational Assessments & Strategic Planning (Visioning):
  • The project kicked off with strategic planning sessions involving all parties, including an analysis of their current paper-based operation. The workflow and operational changes required by the online system were analyzed and optimized.
• Requirement Analysis:
  • Mathtech led joint requirements development sessions and developed a gap analysis based on the capabilities of the transfer system.
• Business Process Improvement:
  • Mathtech worked with the DHSS staff to design the new workflow and supporting organizational structure.
• System Development:
  • Mathtech managed the participating development staff  and supplemented the development effort occurring in New Jersey
• System Testing:
  • The system was tested using test scripts and error logging prior to pilot and phased rollout. Mathtech performed the system test, performance test, and regression tests, including writing test scripts and tracking errors and issues.
• Pilot:
  • Mathtech participated in the pilot at chosen health care facilities, including user training and support.
• Training:
  • Mathtech developed training materials specific to the type of facility and was onsite for training sessions to provide technical support.
• Rollout:
  • The roll-out was phased by type of facility, such as hospitals, nursing homes, and day surgical centers.  Mathtech provides application support and maintenance.

Description:

Mathtech was engaged by the State of New Jersey, Department of Human Services, Division of Family Development to perform a feasibility study and cost benefit analysis of a statewide document management solution as well as help the State meet Federal reporting requirements.   Mathtech also provided quality assurance services for the implementation phase of the project.

Mathtech gathered requirements, developed a feasibility study and alternatives analysis, and developed an implementation Advanced Planning Document (APD) to obtain Federal funding and a Request for Proposal (RFP) for a document imaging management system.

The system will be used by the county welfare agencies (CWAs) and State staff in support of the Food Stamp (FS), Temporary Assistance for Needy Families (TANF), General Assistance (GA) and Medicaid Programs.

The scope of work includes imaging documents utilized by the county welfare agencies in managing cases and providing an effective mechanism for storing and retrieving documents.

Services Provided:

• Analyzed existing processes and technologies
• Documented problem areas and impacts
• Developed recommendations and alternatives via the Feasibility Study and Alternatives Analysis Document
• Developed evaluation criteria to analyze alternatives
• Presented findings and recommendations to users and management

After an implementation vendor was selected, Mathtech continued on the project providing quality assurance reviews.

Mathtech tasks for Quality Assurance included:

• Development of a Quality Assurance Management Plan
• Evaluating success of strategic objectives
• Preparing federal planning documents (IAPDs)
• Development of Change Control Processes
• Participating in and reviewing all vendor-led JAD sessions
• Appraisals of all vendor deliverables
• Tracking of project issues and risks
• Developing Quarterly Assessments of the project
• Maintaining an independent project schedule
• Reviewing vendor plans and schedules
• Developing semi-monthly status reports
• Reviewing all vendor status reports and plans

MATRIX Project

Description:

Mathtech was engaged by the New Jersey Motor Vehicle Commission (MVC) to be the Oversight Vendor for the MATRX project.  The project’s goal was the complete modernization of all primary computer systems including foundation technologies such as database, content management, rules engine, interface and print engines as well as all core functionality including:  Driver Licensing, Driver History, Title & Registration, Business Licensing, Finance, and Third Party Information Sharing.  The legacy system was a 25 year old mainframe/COBOL system with all of the typical flexibility, expandability, and maintenance problems.

Mathtech’s Role as Oversight Vendor:

As Oversight Vendor, Mathtech was responsible for helping to define the vision for a new system, lead business process reengineering, define requirements, write the RFP, and assist with the procurement process.  Additionally, Mathtech has established the Project Management Office and associated governance, standards, processes and templates, manages the project (reporting to MVC), and performs quality assurance and technical oversight of the implementation vendor.

Services Provided:

• Requirements Analysis & Vision
• Architectural Requirements & Project Strategy
• Vendor Analysis
• Detailed Requirements Definition
• Process Analysis
• RFP Development
• PMO and Governance Setup
• Project and Technical Oversight of the Implementation Vendor

EDDL Project

Description:

Mathtech was selected to assist the NJ Motor Vehicle Commission (MVC) in developing a comprehensive strategy, budget, architecture and RFP to implement an upgraded Digitized Driver License System (EDDL).

A critical part of designing the architecture was that the Enhanced DDL System be fully integrated with MVC systems, both current systems and systems that are currently planned and/or under development.    Our guidance helped the State to specify a system which offers the most effective business and technical solution to work in the current mainframe environment and be flexible enough to easily transition to an JEE enterprise environment as mainframe functions are modernized.

Services Provided:

• JAD Sessions to define business and technical requirements including the approach to facial recognition
• RFP Development and Procurement Assistance to write the RFP issued for the implementation vendor and provide support for developing evaluation criteria and conducting evaluations and scoring
• Project Management Oversight of the Implementation Vendor – Mathtech’s responsibilities include:
  • Manage issues, risks and change orders
  • Manage the project Sharepoint repository
  • Provide training on roles to State teams and provide ongoing mentoring to leads and teams as they perform their project work
  • Participate in JAD sessions to define requirements and design
  • Monitor schedule and track changes; track financial payment timings based on schedule
  • Assist MVC to define Operational Recommendations and drive organizational reviews
  • Support communications, testing, training and roll-out planning and preparation

Inspection Management System Project

Description:

Mathtech was engaged by the State of New Jersey, Motor Vehicle Commission, to provide project management oversight services for the system development of a new inspection management system.

Mathtech provided both project management and deliverable reviews.  Mathtech worked with the project team to assess and revise the project plan and approach including reviews of task commitments by the State for accuracy and reasonableness.  Mathtech mentored the implementation vendor in the development of project plans and schedules that would best serve the client and project.

Mathtech reviewed the technical approach of the project and reviewed all deliverables and interim work products.  Mathtech ensured that the contract and business requirements of the State were met and implemented in the system.  Mathtech worked with the State to plan and oversee testing of the solution to ensure that it was ready for production.

Mathtech also provided management oversight for the project including recommendations to project steering committee.  Mathtech ensured that the project team adhered to PMBOK.  This included tracking status of the project plan and capturing issues/risks.

Services Provided:

• Project Management Office
• Create/Manage Project Plan
• Create/Manage issues, risks and change orders

Description:

Mathtech assessed needs for Individual Tax and Program operations.  The goal was to identify the vision for the future of Individual Taxes and Programs, define the system(s) required to support future processing, and review/edit existing requirements from a prior RFP.  In addition, Mathtech provided an analysis of Integrated Tax Systems.  Mathtech provides ongoing project oversight and change management support.

Services Provided:

• Future Visioning Development
• Business Architecture and Gap Analysis
• Requirements Analysis and Definition
• ITS Market Analysis for solution options
• Project Oversight and Change Management Support

Description:

Mathtech supported the planning and preparations for the modernization of the Motor Vehicle and Driver & Business Licensing legacy systems into a new system (MVDLS). Our team facilitated the creation of a common vision, conducted research of both peer state agencies and vendors as well as drafted RFP content and supported the procurement process to select a vendor and are providing ongoing project management and change management support.

Services Provided:

• Defined and gained consensus on a vision for the new system
• Created a functional blueprint to show new components versus existing components
• Conducted research on peer state agencies to determine best procurement approach
• Conducted research on vendor solutions and options
• Prepared RFP content and provided procurement coordination
• Provided ongoing project management support during implementation

Description:

Since 1984, Mathtech has provided management consulting and information technology services to the Federal Government across various systems and operational areas.

Our business process and technical expertise have enabled us to add value to the our federal customers in the following areas:

• Financial Management of Government Programs
• Budgeting and Financial Management
• Personnel Planning and Forecasting
• Business Process Optimization
• Requirements Analysis
• Systems Development
• System Testing
• Systems Operation and Maintenance
• Project Management and Oversight

Mathtech’s offers over thirty years of experience in federal budgeting and financial management for DOD and civilian agencies. This experience is best demonstrated by projects in the development and re-engineering of a host of FAA financial information systems, including:

• The Financial Management System (FMS)
• The R,E&D  Monitoring, Analysis and Control System (REDMACS)
• The Regional Information System (REGIS)
• The Staffing and Personnel System (SAPS);
• The Personnel, Compensation & Benefits model (PC&B);
• The Resource Tracking Program (RTP)
• The Requirements Information Management System (RIMS)

Having built a variety of financial information systems, Mathtech has extensive experience in the business practices used for different types of appropriations – Research, Engineering & Development (R,E&D), Procurement and  Operations (OPS).  Today, these systems are used for all facets of financial management, including planning, budget formulation, execution and reconciliation with the official accounting systems.  Earlier efforts include the development of a national project management system that covered all functionality, including project scheduling, manpower forecasting, budget formulation and budget execution.  These projects have given the Mathtech team an in-depth familiarity with the federal acquisition and program management processes.  It is this understanding of the underlying business processes and data, coupled with our technical expertise, that enables us to develop applications that meet the specific requirements of the budgeting, financial and acquisition communities.

Description:

Mathtech was responsible to define the vision for a new modern system and develop a plan on how to approach and prepare for system modernization.  The modernization was of all primary computer systems including foundation technologies such as database, content management, rules engine, interface and print engines as well as all core functionality including: Driver Licensing, Driver History, Title & Registration, Business Licensing, and Finance.   Post implementation, Mathtech provided research and benchmarking of similar IT organizations along with an analysis of the agency goals, structure, staffing, skill sets, and operating models options.

Services Provided:

• Operational Assessment and Strategic Planning
• IT Strategy and Architecture Development
• Requirements Analysis and Definition
• IT Organizational Research and Benchmark Study
• IT Structure Analysis and Operating model recommendations

Description:

Mathtech led an analysis of business processes and process improvements in preparation for system modernization.  The project included formal benchmarking of operational best practices from other industries. All processes, requirements, and strategies were developed into a comprehensive modernization plan.

Services Provided:

• Operational Assessment and Strategic Planning
• Operational Benchmarking for Best Practices in Peer and Similar Retail Industries
• Business Process Mapping and Process Improvement
• IT Strategy and Architecture Development
• Business Case Development

Description:

Mathtech was engaged by AAMVA (American Association of Motor Vehicle Administrators) to guide them in structuring the CDLIS (Commercial Drivers License Information System) Modernization Project, development of requirements, and writing of the RFP.  Subsequently, Mathtech developed the evaluation strategy and assisted with the procurement process.

Mathtech worked with AAMVA staff to structure the expectations of the CDLIS project and develop the requirements for the RFP.  The focus of the requirements development was on technical, testing, data conversion, delivery, performance, and support requirements.  Many of the functional requirements were based on existing or new CDLIS standards and transaction definitions.

Mathtech planned and facilitated review sessions that allowed AAMVA staff to focus on one topic at time and develop detailed requirements that would be part of the project and the RFP.

Requirement Topics included:

• Project Management
• Expected Project Phases & Deliverables
• Data Conversion
• Testing
• Training
• Roll-out
• Ongoing Support & Maintenance
• Documentation
• Technical & Security
• Hosting & Service Level Agreements
• RFP Development
• The same process used to define and document the many requirements was used to develop additional sections of the RFP such as
• Bidder Qualifications
• Proposal Preparation & Required Example Documents

Mathtech developed an Evaluation Strategy and scoring tool for use by the evaluation team.  This tool allowed members to score the proposals in a consistent, defend-able, and well-documented manner.  Evaluation guidelines ensured that each team member understood the process and scoring criteria.